Privacy Policy

Our principles

Sandown Coachworks is absolutely committed to protecting your privacy. We will safeguard your privacy and personal information while providing our users and our clients with a valuable and informative service.

In addition we have also developed the following principles:

We will continue to invest in high-quality security and protect user privacy through the use of the latest security technology.

We will respect your email privacy. We will only pass your individual user details (including your email address) to the provider of the annual report you have requested.

You will receive e-mail from third parties screened by Sandown Coachworks only if you have agreed to this.

Should we elect to change our privacy policy we will post the changes here. Where the changes are significant, we may also email our customers with the new details.

What information do we collect?

We collect information on our users in two ways: through cookies, and through our order / customer information form. For more information about cookies, please see below.

The elements of your data we may collect include:

• Your name
• Your company's name
• Your home or company address
• Your e-mail address
• Vehicle Details
• Which reports you have requested

We also ask some further, voluntary questions so we can gain a clearer understanding of our users. Your responses help us to develop our service and provide you with relevant content. We may share this information with the provider of the annual report you have requested.

Why does Sandown Coachworks use 'cookies'?

'Cookies' are small pieces of information that are stored by your browser on your computer's hard drive. They make it possible for us to identify customers without needing to ask for your details every time you access our site. This information will never be shared with a third party, and is only used to make our systems more efficient.

If you are concerned about cookies, you can turn them off in your browser. However, if you do this please note that some areas of the site may not work properly.

How does Sandown Coachworks protect customer information?

We invest in high-quality security in order to protect user privacy. UK Data Protection Legislation means we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access.

Will Sandown Coachworks disclose the information it collects to outside parties?

Sandown Coachworks will not sell, trade or rent your personal information to others unless you have given us your permission. With your permission we will only share the information with carefully chosen, reputable and trustworthy third parties.

Some useful links for further reading

Data Protection Act
Data Protection Commissioner
Microsoft's cookie guide
Hotwired's technical cookie guide
UK Data Protection Forum