Choosing your repairer - Know your rights

 

Remember it is your vehicle and you can legally choose who repairs it. 

 

 

Many insurers have networks of of their "approved" repairers, they may try and convince you to have your car repaired where they choose, rememeber this if for their convenience not yours. They are often garages willing to work to very cheap rates to save your insurance company money for what is usually lower quality workmanship often using non genuine parts. 

 

Don't be unduly influenced by insurers suggestions of delays, no courtesy car and extra excess costs if you dont do what they say. You are entitled to consider the benefits of dealing with the repairer of your choice and feel free to contact us to discuss any penalties your insurance company try to enforce , these are often not legal.

 

Don't be bullied by the insurance company - The association of British Insurers, The Financial Services Authority and the Office of Fair Trading agree the choice if yours. There are very few exceptions to this rule.

 

TELPHONE US ON: 01932 240 471 or EMAIL info@sandowncoachworks.co.uk

 

Remember you are not obliged to have your car repaired at the insurance companies nominated repairer. As a miniumum always ensure your repairer is at least British Standards BS10125 Certified and check their online reviews and workshop facilities. 

 

Sandown Coachworks works with ALL insurance companies

 

If you choose Sandown Coachworks for your insurance repair you will:

  • ALWAYS RECEIVE A FREE COURTESY CAR
  • FREE ACCIDENT MANAGEMENT SERVICE
  • HIGH QUALITY BRITISH STANDARDS CERTIFIED REPAIRS
  • ONLY GENUINE PARTS FITTED
  • MANUFACTURER OF THATCHAM REPAIR METHODS
  • HIGHEST QUALITY MANUFACTURER APPROVED PAINTS & LACQUERS*
  • A COMPREHENSIVE POST REPAIR WARRANTY
  • EXCELLENT CUSTOMER SERVICE

Dont just take our word for it:

CLICK HERE to see what out customers say

CLICK HERE to see just some of the amazing cars we have worked on

CLICK HERE to see our facilities 

 

See below for a snap shot of just some of our industry leading certifications and approvals. 

 

 

TELPHONE US ON: 01932 240 471 or EMAIL info@sandowncoachworks.co.uk

 

 

Remember when dealing with insurance companies its your car and your legal right to choose who repairs your car , you dont have to use their "approved" (cheapest) repairer who are not used to repairing prestige & super cars to the level required by manufacturers. Cheap / poor quality repairs can seriously effect the resale value, warranty and safety of your vehicle. 

 

 

Contact Us

Sandown Coachworks 

Unit E, Rodd Estate, 

Fairwater Drive, 

Off Govett Avenue, 

Shepperton 

TW17 8AB

 

T: 01932 240 471

E: info@sandowncoachworks.co.uk

 

ESTIMATES - No Appointment Necessary

 

ALL BOOKINGS, CARS ON SITE , SERVICES AND WORK CARRIED OUT, ARE DONE SO IN ACCORDANCE WITH OUR TERMS & CONDITIONS

Opening Hours

Monday           8am - 6pm 

Tuesday          8am - 6pm

Wednesday    8am - 6pm

Thursday        8am - 6pm

Friday             8am - 5pm

Saturday        8am - 1pm

Sunday          CLOSED

News

March 2018 - Gains manufacturer approvals for Abarth, Alfa Romeo, Chrysler, Fiat & Jeep 

Dec 2017- Another British Standards audit complete and passed with flying colours 

Sept 2017 - Achieves 98% customer satisfaction

May 2017 - Finalist in UK Bodyshop Awards 

March 2017 - See us on BBC One show 

Dec 2016 - Sandown Coachworks awarded Nissan Approved Bodyshop

Nov 2016 - Glasurit Paint System installed

 

Sandown Coachworks is Cyber Essentials Certified under the governments National Cyber Security Centre Scheme as we take protection of customers data seriously.  

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© Sandown Coachworks 2018